When you place an order, you are making an offer to purchase. Carol Gooding reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until Carol Gooding confirms acceptance. We must receive and process your payment before your order is accepted. Please review your order carefully before submitting, as Carol Gooding may be unable to accommodate cancellation requests after an order is accepted. In the event that we do not accept, make a change to, or cancel an order, we will attempt to notify you by contacting the e‑mail, billing address, and/or phone number provided at the time the order was made.

We are not liable for shipping and delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, or events outside our control. Once we transfer products to the carrier, title and risk of loss passes to you.